We encourage local businesses to contact us with queries ranging from how to deal with a consumer complaint to how best to comply with the legal requirements that impact upon their business. As explained in our Enforcement Policy we prefer to encourage compliance than punish failings and we have published a range of Trader Information Sheets.
Trading Standards Information
Advice Leaflets
You can obtain guidance on the new Consumer Protection from Unfair Trading Regulations 2008 from this link.
More information on Trading Standards matters is available from Trading Standards Institute website.
Further advice can be found at the Governments official website for businesses http://www.businesslink.gov.uk
Organising an Event
Download our leaflet which provides a useful summary of the things organisers should think about when planning any event together with a useful contact section.
Complaints
If you are unhappy with the service we have provided, please use the Council's complaints procedure, as this will allow us to deal with your problem as quickly and effectively as possible.
Contact us by:
Telephone 01389 738552
Fax 01389 738674
Email trading.standards@west-dunbarton.gov.uk, or
Write to us at:
Trading Standards Section
West Dunbartonshire Council
Rosebery Place
Clydebank
G81 1TG
Opening Hours Mon - Fri 9.00 - 16.00
