Reporting common repairs for the first time, please telephone;
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Dumbarton & Alexandria
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Repairs Staff
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0800-073-8707
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Clydebank
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Repairs Staff
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0800-073-8708
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Out-of-hours 0800 1971004
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New Online Service for Non-Emergency Repairs
You can report non-emergency repairs by completing the online Repair Reporting Form.
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Specific Issues you may want to talk about;
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To MAKE a payment |
01389-738282 |
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| To MAKE a building insurance claim or to enquire about an existing claim |
0844-856-2032 |
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To ENQUIRE about a payment you already made
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01389-737455
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To ENQUIRE about an existing application to buy your home
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01389-737811
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For all other Sold Property Enquires please contact;
The Sold Property Insurance/ Factoring / Services Section
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0141 562 2442 |
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Yvonne Rankin
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Sold Property Officer
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0141 562 2465
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Sally Mulgrew
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Sold Property Assistant
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0141 562 2366
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Francis Gilroy
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Clerical Assistant
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0141 562 2466
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Jackie Travers
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Clerical Assistant
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0141 562 2364
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Karen Hillis
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Clerical Assistant
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0141 562 2365
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Council House Sales : Purchasing your Council House;
Should you wish to enquire about purchasing your council house or an existing application please contact:
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Patsy Hopkins
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Administrative Officer
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01389-737811
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Available Information to download now;
The Right to Buy (22KB .pdf document)
Sold Property Management/Factoring Service (72KB .pdf document)
Buying Your Council House - FAQs (25KB .pdf document)
Buying Your Council House - Questions for you Solicitor (12KB .pdf document)
OCASO Frequently Asked Questions & Answers
Customer Service is our top priority and we are committed to continuously improving the services we offer you, now and in the future. For further information visit the Customer Service Standards web page.
If you have a complaint, our complaints procedure lets you tell us what you feel has gone wrong and helps us improve our services for everyone. For further information visit the Council's Using the Complaints Procedure web page.
West Dunbartonshire Council would like to advise all customers calling our Housing Repairs Centres that all calls from 15th February 2010 are being routinely recorded for training and monitoring purposes.
