The contractor, E.ON UK plc., carry out all annual servicing and break down repairs to gas central heating systems in council houses on behalf ofWest Dunbartonshire Council
THIS IS A FREE SERVICE
If you have a heating fault or enquiry about your gas heating system, you should call their freephone number:
0800 073 0341
Access and Gas Safety
The annual service is FREE
We want you and your neighbours to be safe in your home. Failure to have gas appliances regularly serviced could lead to ill health, gradual poisoning or an explosion. Additional gas costs also occur due to poor combustion.
Should the contractor experience persistent difficulty in gaining access to carry out the annual service, we will have no option but to take steps which will lead to court action. All costs associated with such action will be charged to the tenant.
When the contractor calls and leaves a ‘no access card’, please call the freephone number on the card and keep any appointment you make with the contractor.
Gas Leaks
If there is a gas leak call immediately on freephone:
Scottish Gas Networks 0800 111 999