The Environmental Health (EH) Section, like the rest of the Council, is committed to the continuous improvement of its service standards and the quality of service we provide to citizens of West Dunbartonshire. To measure how effectively and efficiently we are doing this, we regularly consult with a randomly selected sample of service users by conducting postal questionnaire surveys to give them the opportunity to give us feedback on their experiences.
The EH Section and Council have also pledged to promote Equal Opportunities and monitor this by enclosing an Equal Opportunities Monitoring Questionnaire along with the Service User Survey Questionnaire.
View the Annual Summary Results for:
2004-2005
2005-2006
View the results of the November 2006 service user survey.
We also regularly consult with randomly selected samples of local businesses by conducting postal questionnaire surveys to give them the opportunity to give us feedback on their experiences regarding our regular business inspections which we are required to do by statute.
Again, the EH Section and Council have also pledged to promote Equal Opportunities and monitor this by enclosing an Equal Opportunities Monitoring Questionnaire along with the Business Inspections Survey Questionnaire.
View the Annual Summary Results for:
2004-2005
2005-2006
View the results of the Business Inspections Survey for:
November 2006
July 2007
Expenditure
View the Environmental Health Expenditure for 2006-2007.
View the Environmental Health Estimated Expenditure for 2007-2008.
Complaints
If you are unhappy with the service we have provided, please use the Council's complaints procedure (Link to WDC Complaints Procedure required), as this will allow us to deal with your problem as quickly and effectively as possible.
Need to compliment, comment or complain about the Environmental Health Section? Download step by step instructions.
